Members of public, employees, and physicians of Marymount Hospital have the right to express concerns about patient care and safety to the Hospital's management through the Patient Advocate at any time and without retaliation. Concerns about patient safety and quality of care should be directed to:

 

The Patient Advocacy Office

216.587.8888

 

If concerns cannot be resolved through the Hospital, a patient, family member, community representative, employee, or physician of Marymount Hospital has the right to notify The Joint Commission or a state agency regarding the quality of care provided, safety of the care provided, or safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may notify The Joint Commission via any of the following methods:

 

The Joint Commission

Division of Accreditation Operations

Office of Quality Monitoring

One Renaissance Boulevard

Oakbrook Terrace, IL 60181

OR

Call 1.800.994.6610

OR

Email to complaint@jointcommission.org

 

Ohio Department of Health
800-342-0553

 

Medicare beneficiaries may call the Medicare Beneficiary Helpline
800-589-7337